recent
last jobs

Rooms Controller -Dubai Marriott Harbour Hotel & Suites

Home

 




Jobs in Abu Dhabi

Apply for jobs in UAE

Jobs in Dubai

Dubai jobs hiring

Abu Dhabi jobs 

hiring Jobs 

vacancies in Dubai

Job vacancies in Abu Dhabi



Never pay anyone for job application, test or interview. A genuine employer will never ask you for the payment in any case.


 SHARE This Opportunity With Your Friends. It Might Be Helpful For Them


join our Facebook page for more jobs.


https://www.facebook.com/abudhabimanila


Rooms Controller -Dubai Marriott Harbour Hotel & Suites


Rooms Controller

Job Description

Job Number 22126965

Job Category Rooms & Guest Services Operations

Location Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY


 


Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.


 


Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


 


 


 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.


Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


JW Marriott

 is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

APPLY NOW

TO APPLY CLICK  HERE



Jobs in Abu Dhabi

Apply for jobs in UAE

Jobs in Dubai

Dubai jobs hiring

Abu Dhabi jobs 

hiring Jobs 

vacancies in Dubai

Job vacancies in Abu Dhabi



Never pay anyone for job application, test or interview. A genuine employer will never ask you for the payment in any case.


 SHARE This Opportunity With Your Friends. It Might Be Helpful For Them


join our Facebook page for more jobs.


https://www.facebook.com/abudhabimanila

reaction:
author-img
CEO

Comments

google-playkhamsatmostaqltradent